At Autoevex, we são committed para delivering our premium BYD Acessórios para enthusiasts worldwide. Our goal é para provide you com o most Confiável shipping options, ensuring seu products arrive safely e em time, no matter where you live.

1. Shipping Rates & Free Shipping Offer

We believe em transparent pricing e rewarding our customers:

  • FREE Worldwide Shipping: We offer free standard shipping em todos orders over $49 USD.

  • Flat Rate Shipping: para orders under $49 USD, um pequeno flat-rate shipping fee will ser calculated em checkout based em seu destination.

  • Expedited Shipping: Faster shipping options (via DHL/FedEx/UPS) são disponível em checkout para um additional fee.

2. Processing & Delivery Time

We know you're excited para Melhore seu BYD. Here é our typical timeline:

  • Order Processing: Most orders são processed e dispatched dentro 1-3 business days.

  • Standard Shipping:

    • USA & Europe: 7–12 business days.

    • Australia & Southeast Asia: 5–10 business days.

    • Rest de o World: 10–20 business days.

  • Expedited Shipping: 3–7 business days worldwide.

  • Note: Delivery vezes may vary slightly due para personalizado clearance ou peak holiday seasons.

3. Order Tracking

Once seu package é em its way, we will send you um Shipping Confirmation Email containing seu tracking number e um link para our tracking portal. You can monitor seu BYD upgrades' journey de our warehouse para seu doorstep em real-time.

4. personalizado Duties & Taxes

For international orders, please note that:

  • The prices displayed em our website são tax-free em USD.

  • Import duties, taxes, e related customs fees may ser charged once o package arrives em seu destination country. These charges são determined por seu local customs office e são o responsibility de o recipient.

5. encaixe perfeito Guarantee & Shipping Damage

We take extra care em packaging our specialized itens like BYD Seal interior trims ou Atto 3 floor mats.

  • If seu item arrives damaged during transit, please contact us em support@AUTOEVEX.com dentro 48 hours com photos de o packaging e product.

  • We will arrange um replacement ou refund immediately em no extra cost para you.

6. Shipping Restrictions

  • We currently ship para over 50 countries. If seu country é not disponível em checkout, please contact our support team para see if we can make um special arrangement.

  • We cannot ship para P.O. Boxes ou APO/FPO addresses para certain oversized itens.

7. Contact Us

If you have any questions about o shipping de seu order, please alcance out para our global support team:

  • Email: support@AUTOEVEX.com

  • Service Hours: Monday - Friday, 9:00 AM - 6:00 PM (HKT)