At Autoevex, we take pride em our precision engineering e o durabilidade de our products. We understand that seu BYD é more than just um carro—it's um investment em um sustainable future. That’s why we stand behind our Acessórios com um robust warranty policy para ensure seu peace de mind.

1. Warranty Coverage

Autoevex warrants todos official products contra defects em materials e workmanship under normal use.

  • Interior & exterior Acessórios: 1-Year Limited Warranty.

  • Electronic Components (e.g., ambient lighting, steering wheel upgrades): 6-Month Limited Warranty.

  • Performance Parts: 1-Year Limited Warranty.

The warranty period begins de o date de delivery para o original purchaser.

2. o AUTOEVEX "encaixe perfeito" Guarantee

We use high-precision 3D laser scanning para ensure our products ajuste seu BYD Seal, Atto 3, Dolphin, Han, ou Tang perfectly. If um product does not ajuste seu vehicle como described—e you have selected o correct model e year—AUTOEVEX will provide um free replacement ou um full refund.

3. What é Covered?

This warranty covers:

  • Manufacturing defects (e.g., stitching issues, material delamination).

  • Significant fading ou discoloration under normal UV exposure.

  • Electronic malfunctions not caused por improper installation.

4. What é Not Covered?

This warranty does not cover:

  • Damage caused por improper installation ou DIY attempts.

  • Normal desgaste e tear (e.g., minor arranhões de diário use).

  • Damage resulting de accidents, misuse, ou unauthorized modifications.

  • Products purchased de unauthorized third-party resellers.

  • Damage caused por extreme chemical cleaners not recommended para veículo elétrico interiors.

5. How para Make um Warranty Claim

To initiate um claim, please follow our streamlined process:

  1. Contact Us: Email support@AUTOEVEX.com com seu Order Number.

  2. Provide Evidência: Attach clear photos ou um short video demonstrating o defect ou fitment issue.

  3. Review: Our technical team will review seu claim dentro 2 business days.

  4. Resolution: If approved, we will send um replacement part em no cost para you. em some cases, we may request o defective item ser returned para qualidade analysis (we will cover o return shipping).

6. Limitations de Liability

Autoevex é not responsible para any indirect, incidental, ou consequential damages resulting de o use de our products. Our total liability é limited para o purchase price de o specific product under claim.

7. Contact Our Warranty Team

If you have questions regarding o warranty de um specific item, please alcance out para our specialists:

  • Email: support@AUTOEVEX.com

  • Subject Line: Warranty Claim - Order #[seu Order Number]